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Customer care support

Resume posted by Manjit Kaur Dhaliwal in Customer Service.

Desired position type: Full-Time

Contact Manjit Kaur Dhaliwal

Summary

Reliable, adaptable, and customer-focused help desk coordinator with 4+ years experience in prioritizing customer satisfaction while providing technical support. Provide outstanding telephone, email and chat support to end users. Highly optimistic and able to perform in a fast-paced environment. Ability to maintain customer satisfaction with forward-thinking strategies, focused on addressing customer needs and resolving concerns.

Total Views: 5

Education

Experience

Skills

  • 1. Proficient in MS Office (Excel, Word, Powerpoint ),
  • –5 years experience
  • 2. Outlook ,
  • –5 years experience
  • 3. Customer care( Issue and Resolution Tracking,
  • Service Schedule Coordination, Tracking and
  • Documentation, Incoming Call Management,
  • Customer Satisfaction)
  • — 5 years experience
  • 4. Knowledge of programming language (Python
  • and Core Java (Basic)), HTML, CCS, JavaScript
  • (Basic),
  • –6 month experience

Specialties

    Customer support, help desk coordinator

Spoken Languages

    English

6 total views, 2 today