Cleaner / Housekeeper
Summary
Having worked as a Residential Cleaner at “Geography” Hotel in Ukraine for two years, I have gained valuable experience in performing thorough cleaning of residential premises to meet established standards. My responsibilities included sweeping, mopping, dusting, vacuuming, and disinfecting various surfaces. I am committed to delivering exceptional customer service and ensuring customer satisfaction by promptly responding to their needs and adhering to work schedules.
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Education
Experience
Skills
- Organization skills:
- Ability to effectively plan and organize the cleaning workflow.
- Ability to adhere to established schedules and meet task deadlines.
- Awareness of safety procedures and adherence to safety standards while working.
- Cleaning Skills:
- Experience using a variety of cleaning tools and equipment such as vacuum cleaners, mops, brushes, etc.
- Ability to perform various types of cleaning, including washing, polishing, vacuuming, sweeping and wiping surfaces.
- Chemical safety skills and knowledge of how to properly use and store cleaning products.
- Communication skills:
- Ability to communicate effectively with clients and colleagues.
- Ability to listen carefully to instructions and follow them.
- Willingness to provide reports on work performed and discuss any issues that arise with management or clients.
- Customer Service Skills:
- Understanding customer needs and ability to meet them.
- Friendly and respectful attitude towards clients and their property.
- Willingness to provide additional services if necessary or requested by the client.
- Physical endurance:
- Willingness to perform physical labor and routine cleaning tasks.
- Ability to work in a standing position for long periods of time and lift/carry heavy objects as required.
- Excellent health and stamina to maintain high levels of productivity throughout the workday.
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